Annual report pursuant to Section 13 and 15(d)

Accounts Receivable Accounts Receivable (Activity in the Allowance for Doubtful Accounts) (Details)

v3.3.1.900
Accounts Receivable Accounts Receivable (Activity in the Allowance for Doubtful Accounts) (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Allowance for Doubtful Accounts Receivable [Roll Forward]      
Balance beginning of year $ 91 $ 83 $ 74
Additions- charged to expense 82 92 81
Deductions- write-offs (87) (84) (72)
Balance end of year $ 86 $ 91 $ 83