Annual report pursuant to Section 13 and 15(d)

Accounts Receivable Accounts Receivable (Activity in the Allowance for Doubtful Accounts) (Details)

v3.6.0.2
Accounts Receivable Accounts Receivable (Activity in the Allowance for Doubtful Accounts) (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Allowance for Doubtful Accounts Receivable [Roll Forward]      
Balance beginning of year $ 86 $ 91 $ 83
Additions- charged to expense 107 82 92
Deductions- write-offs (96) (87) (84)
Balance end of year $ 97 $ 86 $ 91